List the assessment methods to be used and the context and resources required for assessment. Copy and paste the relevant sections from the evidence guide below and then re-write these in plain English.
ELEMENT | PERFORMANCE CRITERIA |
Elements describe the essential outcomes. | Performance criteria describe the performance needed to demonstrate achievement of the element. |
1. Analyse the process | 1.1 Identify sources of variability/non-conformance in the process 1.2 Identify critical control points in the process 1.3 Analyse causes of variability/non-conformance |
2. Develop preventive techniques/systems | 2.1 Liaise with team members and others to develop mistake-proof methods of performing operations 2.2 Test and validate mistake proofing |
3. Implement permanent fix | 3.1 Liaise with relevant people to have systems/procedures changed to implement solution 3.2 Liaise with relevant people to ensure the workforce has an appropriate skills set 3.3 Follow through to ensure implementation occurs |
4. Monitor implementation | 4.1 Critically observe implementation 4.2 Compare results of the implementation against expected outcomes 4.3 Modify solution to improve outcomes 4.4 Ensure procedures reflect change 4.5 Ensure training and assessment reflect change 4.6 Audit change at agreed period/cycle 4.7 Take action on any observed deviation |
5. Seek improvements | 5.1 Observe changes against enterprise expectations for production 5.2 Analyse process against enterprise expectations for production |
Evidence of the ability to:
analyse ONE complex process or several simpler processes and implement systems to ensure processes are as error-proof as possible
monitor and evaluate the results of the modifications to the process(es).
Note: If a specific volume or frequency is not stated, then evidence must be provided at least once.
To complete the unit requirements safely and effectively, the individual must:
explain the concept of 'mistake proofing'
explain the importance of communication, problem-solving and teamwork in developing and implementing improvements
identify factors in production processes which may cause variability
outline methods of controlling variability in production processes
discuss mistake-proofing methods relevant to the process/product
outline methods used to monitor performance.
Gather evidence to demonstrate consistent performance in conditions that are safe and replicate the workplace. Noise levels, production flow, interruptions and time variances must be typical of those experienced in the Support field of work and include access to an organisation using a competitive manufacturing approach.
Assessors must satisfy NVR/AQTF assessor requirements.